Shipping Policy

Welcome to Valenfit.
This Shipping Policy explains how orders are processed and delivered.

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed or shipped on weekends or holidays.

During periods of high demand, processing times may be slightly delayed.

Shipping Time

Estimated delivery times within the United States are:

• Standard Shipping: 7–15 business days
• Express Shipping (if available): 5–10 business days

Shipping times are estimates and may vary depending on carrier operations, customs, weather conditions, or other external factors.

Shipping Costs

Shipping costs are calculated at checkout based on the customer’s location and selected shipping method.

We may occasionally offer free shipping promotions.

Order Tracking

Once your order has been shipped, you will receive a tracking number by email.

Please allow a few days for tracking information to update after shipment.

Incorrect Address Information

Customers are responsible for providing accurate shipping details.

If an incorrect address is entered and the order has already been processed or shipped, Valenfit is not responsible for lost packages or additional shipping costs.

Lost or Delayed Packages

If your package is significantly delayed or appears lost, please contact us at:

Email: support@valenfit.com

We will work with the shipping carrier to investigate the issue and assist in finding a solution.

Split Shipments

In some cases, orders containing multiple items may be shipped separately depending on product availability and warehouse location.

Customers may receive multiple tracking numbers.

Customs & Import Duties

For international orders, customs fees, taxes, or import duties may apply depending on the destination country.

These charges are the responsibility of the customer.

Delivery Issues

If your package is marked as delivered but you have not received it, please:

• Check with neighbors or household members
• Contact the shipping carrier
• Reach out to us for assistance

Valenfit is not responsible for stolen packages after confirmed delivery.

Contact Us

If you have questions regarding shipping, please contact us:

Valenfit Support
Email: support@valenfit.com